TERMS & Sale

1. Supplier: Each product in your order is sold either by us or local seller that is specified on the Site. 2. Order Acceptance: Our acceptance of your order will take place when we notify you of our acceptance in writing (e.g. by email or mobile messaging). If we are unable to accept your order, we will inform you of this in writing or through a call and will not charge you for the product. 3. Cash on delivery (an amount not exceeding QAR 10,000) 4.Cancelling Order: You may cancel your order immediately before shipping for any reason. 5. Our Cancellation: We may cancel your order(s) if: you do not make any payment to us you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the products; or you do not, within a reasonable time, allow us to deliver the products to you Order(s) not being capable of fulfilled due to product(s) not being available. DELIVERY OF YOUR ORDER Delivery Costs: The costs of delivery will be displayed to you on our Site. Delivery Timeline: This information will be displayed to you on our Site. Delivery Delays: if our supply of the product is delayed by an event outside of our control, then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay; if you do not collect the product from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot, we will contact you for further instructions. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection, we will cancel your order. ID Requirement Upon Delivery: We may, at our sole discretion, make any inquiry we deem necessary to verify your identity and/or ownership of your financial instruments by requesting that you provide us with further information or documentation, including, but not limited to requesting a form of identification and/or credit card. If we are unable to verify or authenticate any information you provide, we have the right to refuse delivery and cancel the order. Title to Products: A product will be considered owned by you and your responsibility from the time we deliver the product to the delivery address and you have paid for the product. Invoice: We will issue an electronic invoice for your purchase and will send it to the email address that you will provide to us. REPLACEMENTS & REFUNDS: We have defined our Policy for Replacements and Refunds of your order. Please refer to our Policy. To know more about the Procedure & Timeline of the Replacements or Refunds initiation, please review our Policy or contact our Customer Service at 5065 9575 or drop us an email at info@d4qexpress.com